Have A Question?

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After installaings hundreds of floors over the years, we thought it would be useful to compile our most frequently asked questions.

If you still can’t find what you’re after please drop us a call and one of our team members will be more than happy to assist.

P.s – There’s no such thing as a silly question so pick up the phone and fire away!

Call: 804-393-9283

Underfloor heating is great to have. However, the design of it means it’s in close contact with the floor. Because of this, not every floor can be laid over underfloor heating.

It’s fine to use engineered, laminate and luxury vinyl tiles, as these floors are all designed to cope with higher than usual temperatures. However, it’s alway recommended to double check with the manufacturer as no floor should be exposed to temperatures above 27 degrees celsius.

Absolutely. The planks should be glued with wood glue with no underlayment. The moldings and transitions will also need to be nailed down to prevent movement.

A cut pile is a better choice. Looped pile carpets can actually snag on pets’ nails, causing yarn to fray, tear and pull out. They can also be a chewing temptation for some pets.


Solid hardwood is cut from a single piece of wood and can be installed above or on grade, but is not recommended for below grade.

Engineered hardwood is made from multiple layers consisting of a thick top layer of solid hardwood, an inner core of high density material and a hardwood backing. They are more superior in strength and stability, these make them suitable for damp prone areas like in the bathroom or basement.

Deciding where the floor is going to go often helps determine what flooring is best for your needs.

It can do.

As the wood expands and contracts with changes in humidity and temperature, you may hear small cracking or squeaking noises.

No, they’re not.

While both of them are great examples of real resilient flooring, they are actually manufactured from completely different materials.

Vinyl consists of vinyl, felt and fibre glass.

Linoleum consist of natural materials such as linseed oil, tree resin, cork dust and wood flour.